Resume

RELATED EXPERIENCE

January 2022- Present

Proficiently set up, maintain, and troubleshoot computer systems and software applications, ensuring smooth and efficient operations.
Provide high-level technical support to complex directors and staff members through phone, email, and in-person interactions.
Perform hardware installations and conduct repairs, contributing to the seamless functionality of systems.
Collaborate closely with the team to identify and resolve hardware and system issues, enhancing overall performance.
Program key fobs for campus facilities, bolstering security and access management.
Possess knowledge of PC hardware, software, and networking, enabling efficient problem-solving and support.
Deliver prompt and effective technical assistance, enhancing end-user experience and satisfaction.

September 2018-present

Participated in weekly classes on curation, visualization, machine learning, deep learning, and ethics taught by an NBCU industry expert
Received weekly training in coding using Python, Jupyter Notebook, and SQL
Developed a portfolio of technology projects that illustrate understanding of data science
Attended workshops to meet with industry experts and gain insight into the data science career path
Remotely instructed students to develop their understanding of HTML and CSS.
Mentored students with their final projects to develop their technical and professional abilities.
Paired with professional UX designers and peer mentors to focus on how users interact with websites and mobile apps.
Received 54 hours of UX design training using Figma and General Assembly to achieve 2nd place for my app development.
Received 180 hours of coding training using HTML, CSS, JavaScript, Repl.it, and Bootstrap.
Attended professional development training sessions as well as career days hosted at leading tech and media organizations.
Developed a portfolio of technology projects that illustrated an understanding of web development.

Spring 2023-present

Provided individualized instruction and support to students in computer science courses.
Created and delivered engaging and interactive learning experiences.
Coached students to develop their understanding of computer science concepts.

Fall 2022

Notified the instructor of problems with assignments.
Developed teaching materials, such as syllabi, visual aids, supplementary notes, or course Websites.
Informed students of the procedures for completing and submitting class work, such as lab reports.
Returned assignments to students per established deadlines.

January 2021-present

Create an atmosphere and environment conducive to academic endeavors.
Attend In-service programs during the semester to enhance leadership skills.
Serve as a mandated reporter to be able to make appropriate referrals when necessary.
Managed college residence floors of diverse students.
Created bulletin boards and fliers with up-to-date and useful information
Developed relationships with students to address various personal and academic issues.
Facilitated and monitored traffic in the residence halls by checking in students and their on-campus guests.
Promoted proper health and safety protocols imposed by the college, including, but not limited to, social distancing, wearing of appropriate facial coverings, and admitting only college residents into the halls.